Privacy Policy

We respect your privacy

In order to provide you with the highest standard of dental care, Toowoomba Specialist Dental is required to collect personal information from you. This information covers basic details such as your name, address and telephone numbers, but it is also necessary for the dentist to obtain from you details regarding your general health and past medical or surgical events. Without this general health picture, the treating dentist is unable to plan your care properly.
Naturally this information is of a personal nature and some of it might be regarded as ‘sensitive’ and not the sort of information that you would wish to be unnecessarily disclosed to others. We value the need to safeguard this information and, in accordance with the principles laid down in privacy legislation and the guidelines issued by the Australian Dental Association, we would like to assure you that: This information will only be used by the treating dentist in order to deliver your care to the highest standards. It will not be disclosed to those not associated with your treatment, without your express consent. You may seek to access this information which we will provide at your request. Access may be the inspection of your records during an appointment, or the copying of information at other times. There will be no charge made for requesting this information however photographic identification will be required.
We will take reasonable steps to ensure that the details we keep about you are accurate, complete and up-to-date. We will take reasonable steps to protect this information from misuse or loss and from unauthorised access, modification or disclosure. Our staff are trained to respect these principles at all times. From from time to time we send newsletters to update our community on dental health matters, practice updates and offers. As a client your email address will be registered on our list. We do not condone spam, nor will we ever sell or rent your details. The list is not compulsory and you can manage your preferences at any time, including unsubscribing, by clicking the link at the bottom of each email.